Café Customer Service Management
Duration: 2 hours
October 4 / 3PM – 5PM (Online)
Instructor: JP Buhain
Learn how to have a superb customer service environment for your café. Create "surprise" and "delight" to your customers, understand proper customer service sequence, handling customer feedback and complaints, and other factors for service improvement.
John Paul V. Buhain is a Registered Nutritionist Dietitian and a professor of food and nutrition for 15 years. He is a sports and fitness consultant and advocate of health and fitness. He has been invited to speak and talk about health and nutrition in different TV shows and seminars. He is also a consultant and trainer for cafés and restaurants.